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Testimonials
"I've had a pleasure working with the Prolex team. They went above and beyond in every aspect, and I look forward to working with them on future projects."
"A reliable post production team. We recently hired Prolex to aid in some post production work and communication was top notch. They kept in touch to make sure they got the job done right and that our client was happy with their work."
"Alex and the team at Prolex are true professionals. Spectacular communication and videography. They continue to be our go-to creative partner for video. We look forward to the next project!"
"The experience we've had working with Prolex Media has been one that we would absolutely recommend. The team has an extremely unique way of making your vision come to life in a personal, unique and well thought out way. A big thank you to Corey especially for keeping us on track and for being an incredible communicator."
"I've had the opportunity to work with Prolex Media on multiple projects and they have been nothing short of amazing to work with! They're easy to work with, flexible, and the final product is always of top quality! Looking forward to continuing our relationship with more fun projects."
"So happy with the results this year. We sold 395 Caesars—out-selling the past two years combined. Really great turnout—We honestly couldn't be happier. Even if we hadn't won the competition, we felt it was a win for us!"
"We've used Prolex Media to make social media ads for our business and couldn't be happier with the results. They listened to our goals and made them a reality. Working with professional, young, energetic staff members made all the difference and they're attention to detail was 2nd to none. Will use again and would recommend 100%."
"They created our recruitment video and brought a fresh, fun, and professional approach to the project, capturing our values and personality. We highly recommend Prolex to transform your blurry projects into sharp videos. And the whole team is really fun to work with!"
"I recently had the great privilege of working with Prolex Media. Not only were they easy to work with, but their friendly and highly collaborative approach made the entire experience feel seamless. They work with great care and were just as invested in our business's success as we were. If you're looking for a partner that not only understands the art and science of marketing but also values genuine partnership, this is your team. Highly recommended!"
"I chose Prolex based on a recommendation and am thrilled with the result. Our project was capturing the 8th annual Dream Big event for the Dufresne Foundation. Alex impressed me with creative ideas in just a 30-minute meeting, and the team brought great suggestions throughout. Jordan’s feedback at the site visit improved the setup and the experience. Prolex delivered timely, impactful work and genuinely cared about the project. Thanks, Prolex!"
"Great team and great service - very reasonable, accommodating and professional. I would recommend Prolex Media and work with them again in the future."
"Working with Prolex Media was an absolute pleasure! Their professionalism and attention to detail were evident from the start. They worked closely with my team to understand our needs and delivered exactly what we were looking for in a timely manner."
"We chose Prolex as our partner because we wanted to achieve a cinematic look for our video, and we knew there would be several big challenges to overcome along the way — from fast turnaround times, to technical details and coordination. The Prolex team went above and beyond, both creatively and in the legwork, to get the project done and achieve the look and feel we were dreaming of. They are talented, hardworking and dedicated to their craft, and it shows!"
"Over the years, I have worked with a lot of video production companies, both locally, nationally and internationally.I can honestly say that Prolex Media is one of the best companies I have had a pleasure of collaborating with.Their creative vision, detailed story boards, concise call sheets, professional on-site set up and passionate production team created an incredible series of promotional videos for our Cycle of Hope fundraising event."
"Excellent service provider. This company really knows their stuff! Very pleased with the content they have provided us so far in our marketing endeavours."
FAQ
1. Which social media platforms can Prolex manage for me?
We handle all major platforms: Facebook, Instagram, LinkedIn, TikTok, X, YouTube, and more. Our team stays ahead of trends to ensure your brand connects where it matters most.
2. What services do you offer for my social media accounts?
From content creation and scheduling to community growth and handling inbound inquiries, we manage your social presence so you can focus on your business.
3. How can I measure the success of my social media marketing?
We track key metrics like engagement, follower growth, website traffic, and conversions. We use social platform analytics, along with tools like Google Analytics and Tag Manager, to track direct clicks from socials. You’ll receive quarterly reports that show how your organic content is performing and what that means for your business.
4. Do you provide reporting?
Yes. We provide quarterly reports, but we review analytics monthly behind the scenes to track trends and adjust strategy. We double down on what works and cut what doesn’t, so your budget gets the best return.
5. How do we get started with social media?
It starts with an intro call to understand your goals and audience. From there, we develop a custom strategy, build monthly content ideas, handle production and post-production, and deploy your content once approved.
6. Which platforms should my brand focus on?
We’ll assess your business and audience to recommend the platforms with the strongest ROI. After building some momentum, we’ll map out the next steps—whether that’s doubling down on what’s working or expanding to new platforms.
7. Is hiring an agency better than hiring someone in-house?
Agencies bring a team of specialists for less than the cost of a single hire. With us, you get creative thinkers, strategists, and analysts who are just an email away. We work together on ideas, review your content, and push for consistent growth.
What industries do you specialize in?
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8. Can you work with our existing in-house team?
Absolutely. We collaborate closely with internal teams to ensure everything aligns with your brand voice and objectives.
9. How often can you post on our behalf?
Posting frequency depends on your goals and budget. We’ll recommend the right posting plan based on what we learn during the intro call.
10. Are newer platforms like TikTok suitable for my business?
It depends on your audience and content goals. After our discovery call, we’ll recommend whether emerging platforms are worth investing in or not.
11. Are social media campaigns relevant to my company?
If your customers are on social media, then yes. We’ll help you connect with them in a way that builds brand trust and drives action.
12. Can you provide organic audience growth?
This is what we’re best at. We focus on creating content that draws in real followers, builds connections, and grows your audience through consistent, authentic engagement.
13. Do you manage paid ad campaigns, such as Facebook Ads?
We don’t manage them in-house, but we’ve vetted several individuals and agencies we can confidently refer. That said, we do recommend setting aside a small ad budget to boost organic posts and learn faster from the data.
14. How do you stay updated with platform changes?
We work on these platforms daily and keep up with trends through newsletters, training, and real-time updates. If something changes, we’re usually the first to know.
15. Do you offer influencer marketing services?
No, we don’t offer influencer marketing at this time.
16. Do you provide community management?
Yes. We engage with your followers, respond to comments and messages, and help create a strong sense of brand presence and connection.
17. How do you handle crisis situations on social media?
We have protocols in place to respond quickly and protect your brand. If a situation is outside our scope or needs your input, we’ll loop you in, discuss the options, and take care of execution once aligned.
18. Can you create multilingual campaigns?
Yes, we can create content in multiple languages. Translation and multilingual content services are available for an additional fee.
19. Can you audit my social media accounts?
Definitely. An audit is the first step in our strategy process. We review what’s working, what isn’t, and find opportunities to optimize your content and performance.
20. Do you offer training for our staff members?
Yes. When you work with us, your team gets access to a library of free resources—guides, checklists, and templates. If your team wants to go beyond the services we handle, we also offer optional training to help them feel confident taking the lead where it makes sense.